The protection of our members’ privacy and the safekeeping of confidential information is of utmost concern to the Credit Union. It is the Credit Union’s intent to comply with all applicable laws and regulations concerning the treatment of both member and non-member information, and educate our members as to their privacy rights under law. This policy outlines the purposes for which member information will be collected and released outside of the Credit Union.

Information Collected

The Credit Union will only collect that information necessary to establish an on-going relationship with members and joint account holders. Information on an individual member may be collected from a variety of sources, including the member’s signature card, loan application, and credit bureaus. (See attachment for a complete list of information collected.) Furthermore, the Credit Union will take reasonable precautions to protect the accuracy and reliability of member information.

Information Shared with Affiliates and Third Parties

The Credit Union is committed to providing members with competitive products and services designed to meet their financial needs, which necessitates that we share information in order to complete transactions and to provide certain financial opportunities. In order to do so, we have entered into agreements with other companies that provide services to us or additional financial products for members to consider. Each of these companies have been approved by the credit union’s Board of Directors.
We may also disclose information we collect about our members under other circumstances as permitted or required by law. These disclosures typically include information to process transactions on the behalf of the member, conduct the operations of the credit union, or protect the security of our financial records.
We will not share information we have collected about members who have terminated their relationship with the credit union, except as permitted by law.

Security Measures

Ohio Valley Community Credit Union restricts access to nonpublic personal information about members to those employees who have a specific business purpose for using it. Our employees are trained on the importance of maintaining confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard member nonpublic personal information.