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Identity Theft Protection

THINK YOU DON’T NEED IDENTITY THEFT PROTECTION? THINK AGAIN.

Identity Theft is consistently among the top complaints to the Federal Trade Commission each year. Rampant data breaches, impacting millions of records, are putting consumers at great risk of identity theft. It can happen to anyone - regardless of your age and income, where you live, or how careful you are. Restoring your identity on your own can be timeconsuming and stressful. After a while, some people give up, leaving them to contend with the aftermath of identity theft for years to come, including fraudulent bills, collections activity, damaged credit and even criminal records. With more than 30 different types of identity fraud reported to the Federal Trade Commission, you may be affected in ways you have not considered.

Ohio Valley Community Federal Credit Union has partnered with NXG Strategies - a leader in identity theft remediation and breach response - to create a program to meet your identity security needs. All Regular Share Draft and EZ Age Checking accounts include Fully Managed IdentityTheft Recovery Services.

Fully Managed Identity Theft Coverage

If you become a victim or suspect you might be a victim of identity theft for any reason, we are here to help. Professional, dedicated Recovery Advocates are standing by and depending on your identity fraud incident, will be prepared to:

  • Perform research to determine the extent of the problem, including a review of your credit report 
  • Provide instruction for the placement of fraud alerts and credit freezes with the three major credit bureaus
  • Write letters and make calls on your behalf to dispute fraudulent information
  • Coordinate with government agencies, financial institutions, creditors, and others to resolve incidents
  • Create and then maintain a case file to assist law enforcement in the prosecution of the perpetrators
  • Request the removal of fraudulent records to assist in recovering your identity to pre-theft status

This service covers all types of identity theft, even if it is not related to your account with us. This service is available to all persons named on your account and extends to three generations of your family members. Family members include you, your spouse or domestic partner, your dependents with the same permanent address, any IRS-qualified dependents, and your parents (mother or father) with the same permanent address, or who are registered in a senior assisted living facility, nursing home, or hospice. Services continue up to 12 months after death for all family members.

Subscribe Today!

Protect yourself or your family, or recommend to a friend. Ohio Valley Community Federal Credit Union provides you with access to robust identity theft detection and recovery services for a low monthly price, with individual or family packages available. Visit our website to learn more and subscribe today. You may be eligible for these services based on your account relationship with Ohio Valley Community Federal Credit Union. For additional details about the services, including terms, conditions, and limitations, please visit our website.


CONCERNED ABOUT IDENTITY THEFT? PROTECT YOUR FUTURE TODAY!

Contact us to learn more about Fully Managed Identity Theft Recovery Services and how we can help.

Ohio Valley Community Federal Credit Union

52775 Boston Hill Rd Clarington OH 43915-9573

Phone: 1-800-688-2408

24 Hour CurCU Phone Support

8am to 5pm (M-F): 800-688-2408

5pm to 8am: 855-603-4249

Missing/Stolen Card?

Debit Card: 888-297-3416

Credit Card: 888-918-7313

Card Activation/Pin Change

Debit: 800-290-7893

Credit: 888-886-0083

Bill Pay Support

888-918-7552